CentriConnect, MyPropane App, and its White Labeled Derivatives (“App”), is committed to protecting the security and confidentiality of the data collected from its users. This Data Security Policy (“Policy”) outlines the measures taken by the App to safeguard user data.

Data Encryption: The App uses industry-standard encryption technologies, such as Secure Socket Layer (SSL) or Transport Layer Security (TLS), to encrypt data transmitted between the App and its servers. This helps to protect data from unauthorized interception or tampering during transit.

User Authentication: The App implements strong user authentication mechanisms, such as passwords or multi-factor authentication, to ensure that only authorized users can access their accounts and data.

Access Control: The App maintains strict access controls to limit the number of personnel who have access to user data. Access is granted only to those employees or contractors who require it to perform their duties, and they are bound by confidentiality obligations.

Data Storage: User data is stored in secure servers with appropriate security measures, such as firewalls, intrusion detection systems, and regular security audits, to protect against unauthorized access or data breaches.

Regular Security Updates: The App regularly updates its software and systems to address known security vulnerabilities and to protect against emerging threats.

Third-Party Services: The App carefully selects and monitors third-party service providers that may have access to user data to ensure they meet stringent security and privacy standards.

Data Backups: The App performs regular data backups to ensure data integrity and availability in case of data loss or system failure.

Incident Response: The App has an incident response plan in place to promptly respond to any suspected or confirmed data breaches or security incidents. This includes investigating and mitigating the impact of the incident, notifying users and authorities as required, and taking steps to prevent similar incidents in the future.

Employee Training: The App provides regular training to its employees and contractors on data security best practices, including data handling, data classification, and data privacy, to ensure that they understand and comply with the App’s data security policies.

Compliance with Laws and Regulations: The App complies with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), to protect the privacy and security of user data.

User Responsibilities: Users also play a critical role in maintaining data security. Users are responsible for safeguarding their own account credentials and not sharing them with others, using strong and unique passwords, and promptly reporting any suspected security issues or concerns to the App.

The App is committed to continuously reviewing and improving its data security measures to ensure the highest level of protection for user data. However, no security measure is foolproof, and the App cannot guarantee the absolute security of user data. Users are encouraged to take appropriate measures to protect their personal information and use the App in a secure manner.

If you have any questions, concerns, or comments about this Data Security Policy or the App’s data security practices, please contact us at [email protected].

Effective Date: May 1st, 2023